Privacy Policy

1. Scope

This policy applies to information collected through unitedcontainerdepot.com, quote and contact forms, telephone calls, text messages, email and related interactions with United Container Depot. It does not govern a third party's independent website, service or privacy practice.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact information: name, company, email address, phone number and communication preferences.
• Quote and transaction information: delivery ZIP or location, state, requested container size or type, quantity, intended use, site details, notes, files, quote history, order status and payment-related records.
• Communications: messages, call details, voicemail, text-message content, opt-in and opt-out records, support requests and other correspondence.
• Device and website information: IP address, browser and device type, pages viewed, referring source, approximate location, campaign information, cookies and similar technologies.
• Information from service providers: form submissions, communications delivery status, analytics, advertising attribution, fraud-prevention data and delivery or carrier updates.

Please do not submit sensitive personal information that is not needed for a quote or transaction.

3. How we use information

We may use information to:

• respond to inquiries and prepare, revise and follow up on quotes;
• identify suitable inventory, pricing, delivery options and site requirements;
• process and administer purchases, delivery, support and warranty matters;
• communicate by phone, email or text in accordance with your choices and applicable law;
• operate, secure, troubleshoot and improve our website, forms and customer systems;
• measure advertising and website performance and understand lead sources;
• prevent fraud, misuse and security incidents; and
• comply with legal obligations and enforce agreements.

5. How we disclose information

We may disclose information only as reasonably necessary to:

• Service providers: operate forms, CRM, hosting, analytics, communications, security, document, payment and support services on our behalf.
• Container and delivery partners: locate inventory, prepare a quote, verify specifications, coordinate a carrier and complete an authorized transaction.
• Professional advisers: obtain legal, accounting, insurance or similar professional assistance.
• Legal and safety recipients: comply with law, legal process or valid government requests and protect rights, property, users and the public.
• Business transaction recipients: evaluate or complete a financing, reorganization, merger, sale or transfer, subject to appropriate confidentiality and legal safeguards.

United Container Depot does not sell personal information for money. We do not disclose personal information to unrelated third parties for their own direct marketing. As stated above, mobile opt-in and consent data are excluded from marketing or promotional sharing.

6. Cookies, analytics and advertising

We and our providers may use cookies, pixels and similar technologies to keep the site functional, understand visits, prevent fraud, measure campaigns and improve advertising relevance. Browser settings and some provider tools let you limit cookies, although parts of the site may not work as intended. Where applicable law requires consent, we will request it before using nonessential technologies.

7. Data retention and security

We retain information for as long as reasonably necessary for quotes, transactions, customer service, business records, dispute resolution, security and legal compliance. Retention periods vary by record type and applicable requirements. We use reasonable administrative, technical and organizational safeguards, but no system or transmission method can be guaranteed completely secure.

8. Your choices and privacy requests

You may ask to access, correct or delete information, or object to certain uses, by contacting us. Rights vary by state and may be subject to verification, legal exceptions and record-retention duties. We may request information needed to verify identity and authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.

• Text messages: reply STOP to opt out and HELP for help.
• Email: use an unsubscribe link when provided or contact us.
• Calls: tell our representative that you do not want promotional calls.
• Browser data: adjust cookie and privacy controls in your browser or device.

9. Children's privacy

Our services are intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and delete it when appropriate.

10. Changes to this policy

We may update this policy as our practices, services or legal obligations change. The effective date above identifies the current version. Material changes may also be communicated through the website or another appropriate channel.